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Our BX Services SuiteTM

One solution for all your CX needs.

As a customer experience provider, you know that your single most important corporate asset is your brand experience. It’s the driving force behind engaging employees, attracting new business and inspiring customer loyalty. Truelio’s BX Services Suite is designed as a holistic marketing approach combining all elements of the brand experience and customer experience into a single solution. Founded on Truelio’s innovative use of art, science and technology, it considers all elements of your marketing ecosystem to deliver an experience that’s highly integrated, strategic, visually stunning and results-focused.

Culture + People

Making culture tangible.
Building an authentic brand from within.

Behind every great company lies an organizational culture that’s built on trust and a keen awareness of the values that drive your employee, brand and customer experience. It starts with gaining a clear understanding of your culture attributes and aligning your people strategy with your business planning. Our unique culture discovery approach is founded on Paradigm, our culture-based brand transformation system. This proprietary and behavioral science-based system empowers companies to identify the employee attitudes and practices that fuel their culture. Using qualitative and quantitative methods, Paradigm is designed to generate discussion and discovery of your corporate values and deliver insights into your company’s persona. Through collaboration and data, it unlocks a cultural understanding that’s the foundation for establishing an authentic brand identity.

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  • Paradigm Culture & Brand Assessment
  • Paradigm Archetypal Brand & Culture Analysis
  • Paradigm Culture Workshop
  • Archetypal Discovery
  • Development of Foundational Culture Components
    • Corporate Values
    • Mission/Purpose Statement
    • Brand Promise
  • Brand Experience Integration

Branding + Creative

Reimagining the visual and verbal expression of your brand. Transforming your vision into results.

Truly great branding and creative evoke a visceral experience that connects with people. It’s driven by emotion and amazing artistry, leveraging the perfect blend of science, data and insights to create something that captivates your audience. Our brand and creative teams are obsessed with creating strategic, expertly crafted content and graphic design solutions that deliver an amazing brand experience — each authentically telling your story and delivering a brand identity that attracts new business, nurtures customers and promotes extraordinary loyalty.

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  • Research, Planning & Development
  • Brand Narrative Development
  • Design & Production
  • Gamification Strategy & Design
  • Creative Strategy
  • Multimedia Production
  • User Interface (UI) & User Experience (UX) Design

Partner Stories

Iterum Connections
Iterum Connections

Iterum Connections

Vertical: BPO
Airline Co-Brand
Airline Co-Brand

Airline Co-Brand

Vertical: Air Travel
CrossleyShear Wealth Management
CrossleyShear Wealth Management

CrossleyShear Wealth Management

Vertical: Wealth Management

Digital + Interactive

Discovering data-driven and strategically grounded solutions.
Delivering game-changing ROI.

Our digital marketing capabilities are broad and varied, but everything basically comes down to this — if you need it, we can do it. From paid media to SEO to geofencing, our partners can count on us to be an enthusiastic ally who recommends the ideal range of solutions to solve their key digital marketing challenges. From project discovery to launch and beyond, we simply go deeper than surface-level ad clicks and impressions. Our team will partner with you to discover your customers’ behaviors and develop a strategy to better understand their needs and your performance goals.

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  • Strategic Planning
  • Campaign Development
  • Website Design & UX
  • SEO & Website Analytics
  • Paid Media
  • Content Creation
  • Email Strategy & Development
  • Social Media Management

Partner Stories

Iterum Connections
Iterum Connections

Iterum Connections

Vertical: BPO
Airline Co-Brand
Airline Co-Brand

Airline Co-Brand

Vertical: Air Travel
American Veterinary Group
American Veterinary Group

American Veterinary Group

Vertical: Veterinary Care

Corporate Events + Training

Producing events that amaze and inspire. Transforming them into memorable, results-based experiences.

When it comes to event planning, we consider ourselves a bit of a unicorn. As a full-service marketing agency, we understand how to transform any event into an incredible brand experience. Behind every successful event lies an unwavering attention to detail designed to inspire your attendees at every opportunity. Our event planning and management team provides a full suite of event management services, including a broad range of technology solutions, all designed to exceed your attendees’ expectations while providing you and your company with much-needed peace of mind.

  • Program Strategy
  • Branding & Design
  • Content Creation
  • Location & Venue Management
  • Registration Management
  • Logistics Management
  • Pre- & Post-Event Marketing
  • On-site Management

Technology + Engineering

Unlocking the expertise to realize your vision. Transforming what’s next into what’s now.

Whether you need an app or a platform, a portal or a new website, we hit the ground running without the red tape and traditional slow uptake of a large agency. Our goal is to work ahead of the curve and outside typical expectations. Our in-house technology team is our true differentiator, delivering a broad range of capabilities that empower our partners to address their most complex and critical challenges. You dream it, we build it. And we’ll make sure it’s secure, compliant, data-driven and an absolutely amazing brand experience.

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  • Web Development
  • Mobile App Development
  • Custom Desktop & Web Application Development
  • System Architecture, Design & Integration
  • Maintenance, Hosting & Support

Intel + Insights

Delivering informed decision-making. Harnessing the power of data-driven analysis and marketing intelligence.

Our intelligence and insights team uses state-of-the art platforms and data analysis tools to simplify your reporting and marketing intelligence. The combination of our innovative tools and intel expertise empowers our partners with growth strategies that lead to competitive advantages and transformative marketing solutions. Our consultative approach to brand experience is driven by our ability to deliver game-changing insights that are contextual, intelligent and actionable.

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  • Business Intelligence
  • Data Architecture
  • Real-Time Analytics & Reporting
  • Dashboard Design
  • Training & Support
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Because Every Experience Matters